Communication breakdown

Tower of Babel + Accretions of bureaucracy masquerading as IT = Neo-shithole

In the phone conversation I had this morning while trying to schedule an x-ray, I feel like the new reality stood fully naked before me. With each of the several bureaucracies involved, there was a comprehensive breakdown of that most rudimentary human activity: exchanging information.

To begin with, most immediately, there was an auditory problem. I ca…